Terms & Conditions

Cancellation of an Order

All cancellations received more than 24 hours prior to the scheduled delivery date will incur an administration fee of $15.

Cancellations received LESS THAN 24 hours notice prior to the scheduled delivery date will incur a fee of 50% of the total order value.

If your order has already been prepared we regret that we are unable to cancel your order and all fees incurred shall not be refunded. In this regard, please note the following:

If your order has NOT been collected by our courier, you are welcome to collect it from the store of origin if you do not want it to be delivered.

If your order has been collected by our courier, we may be unable to prevent it from being received by the recipient.

Refund Policy

IMPORTANT: Please refer to our Cancellation Policy for outline orders that qualify for a refund. If you have any questions or concerns regarding our cancellation or refund policies, please contact us on (02) 6299 1212 to discuss with our staff.

Online Orders: Refunds for online orders will be credited back to the original credit card used for purchase. Telephone Orders: Refunds for orders received by telephone will be credited back to the original credit card used for purchase.

In store Purchases: Refunds for in-store purchases may be processed through the original credit card for which the order was purchased, or if purchase was originally paid in cash the refund amount will be issued cash.

1. Disclaimer 

1.1 Under no circumstances is The www.capitalflowers.com.au website liable for loss of profits, whether direct or indirect or any indirect or consequential damage whatsoever suffered by you. 

1.2 If The www.capitalflowers.com.au website fails to supply services or goods offered by The www.capitalflowers.com.au website, The www.capitalflowers.com.au website's liability is limited to supplying the services or goods again or if The www.capitalflowers.com.au website does not supply the services or goods again, the payment of the cost of having the goods or services supplied again. 

1.3 The www.capitalflowers.com.au website does not warrant expressly or imply that your access to and use of the Site, or any other website linked to this Site will be uninterrupted or error free. 

1.4 The www.capitalflowers.com.au website does not warrant, expressly or impliedly that any defects will be corrected or that the Site (or any website linked to this Site) or the server which stores and transmits Content to you are free of viruses or any other harmful components. 

2. Limitation of Liability 

2.1 To the extent permitted by law, in no circumstances (including negligence) will The www.capitalflowers.com.au website, our officers, employees, advisers, partners, agents or suppliers, or any of our licensors, related companies and affiliates or their officers, employees, advisers, partners, agents or suppliers, be liable for any damages that result from: 

2.1.1 any of your in ation or text appearing on the Site; 

2.1.2 your reliance on the Site; or the use of or access to, or the inability to use or access the Site, or the loss of any data; or 

2.2 This limitation of liability extends to our licensors, related companies and affiliates and each of our or their officers, employees, advisers, partners, agents, suppliers, individually or jointly. 

3. Intellectual Property 

3.1 The scripts (computer code that comprise this website) are copyright and may not be downloaded, copied or otherwise stored unless in their original at with the full written approval of the webmaster. 

4. Your Use of the Site 

4.1 This Site is available only for your personal use. You may: 

4.1.1 print copies of the Content and store associated files on your own computer for the purposes of using this Site and the services provided on this Site; and 

4.1.2 reference hypertext documents on this server from your own documents. 

4.1.3 print, copy and distribute the in ation on this site pursuant with these terms of use. 

4.2 You must not: 

4.2.1 use the Site in any manner or for any purpose which is unlawful or in any manner which violates any right of The www.capitalflowers.com.au website or which is prohibited by the Terms and Conditions. 

5. Links 

The www.capitalflowers.com.au website disclaims all warranties with regard to the content of or otherwise relating to other web sites or resources linked in any way to this Site. Any links to a third party site are provided for convenience only. The www.capitalflowers.com.au website is not responsible for and makes no representations concerning the condition and content of, or products offered at the third party site. A link does not indicate, expressly or impliedly, that The www.capitalflowers.com.au website endorses the site or the products or services offered there. Your access to any linked site and use of any products or services offered there is at your own risk.

6. No Legal Advice or Business Advice 

The data and in ation contained on this Site are for your general in ation only and are not intended to be a substitute for legal advice.

7. Other 

By using this Site, you are acknowledging your consent to the above Terms and Conditions. If you do not agree to these Terms and Conditions, do not use this Site.